Privacy policy

Last updated: 30/08/2025

We are committed to protecting your privacy. This policy explains how we handle your data in compliance with UK GDPR and the Data Protection Act 2018.

1. Data We Collect

We may collect:

  • Name, email, phone number, billing/shipping address

  • Payment details (processed securely via third-party providers)

  • Purchase and competition entry history

  • Cookies and usage data for analytics and marketing

2. How We Use Your Data

We use your information to:

  • Process orders and competition entries

  • Communicate order updates and results

  • Send promotional offers if you opt-in

  • Improve our services and website

3. Data Sharing

We only share your data with:

  • Shopify (e-commerce platform)

  • Payment processors (Revolut Pay, Apple Pay, Visa, Mastercard, Maestro)

  • Couriers and delivery partners

  • Marketing platforms (e.g., Mailchimp)

We never sell your data to third parties.

4. Data Retention

We keep your data for as long as necessary to complete your order and comply with legal obligations. Marketing preferences are stored until you opt out.

5. Marketing

We may send marketing emails or SMS updates. You can opt out at checkout, in any email, or by contacting info@vaultcompetitions.co.uk.

6. Cookies

We may use cookies and analytics tools in the future to improve website functionality and marketing. By using our site, you consent to cookie use.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact info@vaultcompetitions.co.uk to request this.